Frequently Asked Questions

Our premium tuning services are designed for discerning piano owners who demand the highest quality:

**Concert Tuning**: $350-450 (2-3 hours)
- Perfect for concert pianos and serious musicians
- Includes pitch correction and fine-tuning
- Extended warranty and follow-up service

**Standard Premium Tuning**: $235 (1.5-2 hours)
- Professional tuning for all piano types
- Includes basic regulation and voicing
- 60-day warranty

**Pitch Raise Service**: $40 (additional)
- For pianos significantly out of tune
- Required before standard tuning
- Includes stabilization period

All tuning services include a comprehensive inspection and detailed report.

Our restoration services are tailored for high-end and vintage pianos:

**Complete Restoration**: $5,000-25,000
- Full disassembly and rebuilding
- Premium materials and craftsmanship
- 2-6 month completion time
- Lifetime warranty on workmanship

**Partial Restoration**: $2,000-8,000
- Action rebuilding and regulation
- Soundboard and bridge work
- String replacement with premium wire
- 5-year warranty

**Vintage Piano Assessment**: $200-500
- Comprehensive evaluation
- Detailed restoration proposal
- Historical documentation
- Investment value analysis

We specialize in Steinway, Bosendorfer, Bechstein, and other premium brands.

Our premium moving services ensure the safety of your valuable instrument:

**Local Premium Move**: $800-1,500
- Within 50 miles
- Climate-controlled transport
- Professional equipment and insurance
- Setup and positioning included

**Long-Distance Premium Move**: $2,000-5,000
- Climate-controlled container
- GPS tracking and monitoring
- White-glove service
- Installation and tuning included

**Concert Piano Transport**: $3,000-8,000
- Specialized concert piano equipment
- Climate and humidity control
- 24/7 monitoring
- Concert preparation and tuning

All moves include $50,000+ insurance coverage and professional documentation.

Our premium maintenance packages are designed for serious musicians and collectors:

**Elite Care Package**: $1,200/year
- Monthly professional inspections
- Quarterly tunings (4 per year)
- Unlimited minor adjustments
- 24/7 emergency service
- Climate monitoring system
- 25% discount on all repairs

**Concert Care Package**: $2,400/year
- Bi-weekly inspections during season
- Monthly tunings (12 per year)
- Concert preparation service
- Unlimited regulation and voicing
- Priority scheduling
- 40% discount on all repairs

**Collector Care Package**: $3,600/year
- Weekly inspections during use
- Bi-weekly tunings (26 per year)
- Full restoration consultation
- Investment value maintenance
- White-glove service
- 50% discount on all repairs

All packages include humidity monitoring and climate control recommendations.

Our emergency service is available 24/7 for critical situations:

**Emergency Response**: $500-1,000
- 2-4 hour response time
- Priority scheduling
- Emergency parts availability
- Temporary stabilization

**Concert Emergency**: $1,000-2,500
- Immediate response (within 1 hour)
- On-site repair capabilities
- Backup piano arrangements
- Post-concert follow-up

**Insurance Claim Support**: $200-500
- Detailed damage assessment
- Professional documentation
- Insurance liaison service
- Restoration coordination

We maintain relationships with premium piano manufacturers for parts and support.

Our consultation services help you make informed decisions about piano investments:

**Investment Assessment**: $500-1,500
- Comprehensive piano evaluation
- Market value analysis
- Investment potential assessment
- Restoration cost analysis
- 20-page detailed report

**Acquisition Consultation**: $750-2,000
- Pre-purchase inspection
- Negotiation support
- Transport coordination
- Installation planning
- Post-purchase setup

**Collection Management**: $1,000-3,000
- Multiple piano assessment
- Maintenance scheduling
- Climate control planning
- Insurance coordination
- Investment portfolio management

**Concert Venue Consultation**: $2,000-5,000
- Venue acoustic analysis
- Piano selection and placement
- Maintenance program design
- Staff training
- Ongoing support contract

Yes, we offer comprehensive climate control solutions for premium pianos:

**Climate Monitoring System**: $800-1,500
- Professional humidity monitoring
- Temperature control systems
- Data logging and analysis
- Remote monitoring capabilities
- Annual calibration service

**Humidity Control Installation**: $1,500-3,000
- Professional dehumidifier installation
- Humidifier system setup
- Climate zone optimization
- Integration with existing HVAC
- 5-year warranty

**Concert Venue Climate Control**: $5,000-15,000
- Multi-zone climate control
- Professional monitoring systems
- Backup climate systems
- Staff training and certification
- Ongoing maintenance contract

**Climate Consultation**: $300-800
- Home/venue climate assessment
- Humidity control recommendations
- Equipment selection guidance
- Installation coordination
- Follow-up monitoring