Acceptance of Terms

By accessing and using the Roberts Pianos website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Roberts Pianos provides piano sales, restoration, tuning, and moving services. Our website allows users to:

• Browse our piano inventory
• Submit pianos for sale consideration
• Request quotes for services
• Contact us for information
• Schedule appointments

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and truthful information
• Not use our services for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Respect the intellectual property rights of others
• Not interfere with the proper functioning of our website

Piano Submission Terms

When submitting a piano for sale consideration, you agree to:

• Provide accurate and complete information about the piano
• Own or have legal authority to sell the piano
• Allow us to inspect the piano if requested
• Understand that submission does not guarantee acceptance
• Provide clear, accurate photographs of the piano

Service Terms

Our services are subject to the following terms:

• All services are provided "as is" without warranties
• We reserve the right to refuse service to anyone
• Service availability may vary by location
• Pricing is subject to change without notice
• Appointments are required for most services
• No guarantee outside of greater Houston

Payment Terms

Payment terms for our services:

• Payment is due upon completion of services
• We accept cash, check, and major credit cards
• Deposits may be required for certain services
• Prices are subject to change without notice
• Sales tax will be added where applicable

Refund Policy

If you request a refund for a purchase, you will receive 70% of the deposit you have made. Refunds will be processed 90 days after the payment to ensure that all funds have cleared. This policy applies to all purchases and is designed to provide clarity and legal protection for both parties.

• Refund requests must be submitted in writing
• Refund amount is 70% of the deposit made
• Refunds are processed 90 days after payment to ensure funds have cleared

Limitation of Liability

Roberts Pianos shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Intellectual Property

The content on this website, including text, graphics, images, and software, is the property of Roberts Pianos and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of Texas, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Contact Information

If you have any questions about these Terms of Service, please contact us: